Privacy Policy

We take the protection of your personal data very seriously. Personal data is any data with which you can be personally identified.

This privacy policy explains what data we collect, how we use it, and what rights you have regarding your data.

The responsible controller for data processing on this website is:

Volodymyr Artem, Wierlings Busch 65, 48249 Dülmen, Germany

Email: info@arsam.org

When you visit our site, our servers automatically store information in server log files (IP address, browser type, operating system, and time of request). This is technically necessary for security and stability.

We use local storage and cookies to maintain your shopping cart, configuration options, and language preferences. These are essential cookies required for the website functionality.

Firebase (Google Cloud): We use Firebase Authentication to secure customer accounts and Firebase Firestore to store cart configurations, user wishlists, and orders.

Stripe: For processing payments, payment credentials are sent securely and directly to Stripe. We do not store credit card details on our servers.

Cloudinary: Used for serving and optimizing product/customization images efficiently.

Google Tag Manager, Google Ads and Google Analytics: With your consent where required, we use Google tags to measure visits, shopping events, purchases and contact requests, to understand advertising performance and to improve our campaigns. Purchase and checkout events may include order value, currency, transaction ID, product information and pseudonymous browser and session identifiers so a server-confirmed purchase can be associated with the consented visit; payment card data is never sent to Google by us.

You have the right to receive information about the source, recipient, and purposes of your stored personal data free of charge at any time.

You also have the right to request the correction, blocking, or deletion of this data. To exercise these rights, you can contact us at info@arsam.org.